Terms of service

Terms of Service

Last updated: October 18, 2026

Overview

This website is operated by Strapmade, operated by Ji'an Zhong'er E-commerce Co., Ltd. Throughout the site, the terms "we", "us" and "our" refer to Strapmade. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"), including any additional terms and policies referenced herein. These Terms of Service apply to all users of the site, including browsers, customers, and merchants.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Products and Pricing

All prices are listed in US dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice. We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device's display will accurately reflect the actual product.

Orders

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be fraudulent, orders with incorrect pricing due to error, or orders we are unable to fulfill. If your order is cancelled after payment, you will receive a full refund to your original payment method.

Payment

Payment is due at the time of purchase. We accept the payment methods listed at checkout. By providing payment information, you represent that you are authorized to use the payment method provided.

Shipping

Orders ship from Jieyang, China. Delivery times shown at checkout are estimates only and are not guaranteed. Delays caused by carriers, customs inspections, holidays, or events beyond our control do not qualify for compensation.

For bulk and wholesale orders, import duties, taxes and customs clearance fees are paid by the buyer. Customs inspections may affect delivery times.

Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy, which forms part of these Terms of Service.

Wholesale and OEM Orders

Wholesale and OEM purchases are subject to separate quotations and agreements. Pricing, minimum order quantities, lead times, and payment terms for wholesale and OEM orders will be confirmed in writing before production or shipment.

Intellectual Property

All content on this site, including text, graphics, logos, product images, and 3D renderings, is the property of Strapmade or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

Prohibited Uses

You may not use our products or site for any unlawful purpose, to violate any laws in your jurisdiction, to infringe upon our intellectual property rights or the rights of others, or to engage in any fraudulent or deceptive conduct. We reserve the right to terminate your use of the Service for violating any of these prohibitions.

Limitation of Liability

To the maximum extent permitted by applicable law, Strapmade shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or any products purchased through the Service. Our total liability shall not exceed the amount you paid for the product(s) giving rise to the claim.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting on this page. Your continued use of the site after any changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at sales@strapoem.com.

Strapmade
Operated by Ji'an Zhong'er E-commerce Co., Ltd.