Shipping policy
Shipping Policy
Last updated: October 8, 2026
Where we ship from
All orders are shipped from our warehouse in Yiwu, China.
Processing time
Orders ship within 2–4 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order ships.
Shipping rates
- Orders under $99 USD after discounts: $6.99 USD flat-rate shipping (United States, Canada and Australia)
- Orders of $99 USD or more after discounts: free shipping (United States, Canada and Australia)
Estimated delivery times
- United States: about 7–15 business days
- Canada: about 7–15 business days
- Australia: about 7–15 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to customs inspections, holidays, weather, or other events beyond our control.
Tracking
All orders include tracking. You can track your package using the tracking number in your shipping confirmation email.
Customs, duties and taxes
Any import duties, taxes or customs fees are determined by the customs authority of the destination country. Customs inspections may affect delivery times.
Shipping address
Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If your package is returned to us due to an incorrect or incomplete address, reshipment costs will be charged to you.
Contact us
Questions about shipping? Email us at sales@strapoem.com.
StrapOEM
Operated by Ji'an Zhong'er E-commerce Co., Ltd.